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Creative COW
all about creative cow

Effective: April 11, 2001
Latest amendment or update: January 25, 2011

Table Of Contents:

• Our Commitment To Privacy
• The Information We Collect
• How We Use Information
• Our Commitment To Data Security
• Our Commitment To Children's Privacy
• How To Access Or Correct Your Information
• How To Contact Us

A Note Regarding Privacy from the Site Founders and Directors: Before we get into the legal policies below, the founders and directors of Creative COW would like to say to our members that in the nearly 15 years that we have been building communities for film, broadcast, and video media professionals online, we have never sold or rented our users information to anyone. Many magazines in our industry have a "list sales manager" whose responsibility is to sell their membership lists. We do not have one, as we do not sell our list. We do have an opt-in list (it is not mandatory that you be a part of that list) from which we do send sponsored 3rd party advertising messages that relate to the tools, systems and related products that are a part of our industry, but they come from us and your information was never given to our advertisers. We take our commitment to our members very seriously and we strive to maintain your trust. Creative COW would not be the incredible success that it is, were we to violate that trust. This said, here's what our lawyers would have us say about your privacy while visiting and participating in Creative COW...


Our Commitment To Privacy.
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at the bottom of our homepage and nearly every page within Creative COW and at every point where personally identifiable information may be requested of you. Creative COW does not provide any outside party your information in any way wherein your individual information is given. Only aggregate data which does not expose a member's personal information -- such as how many pages on average, the type of tools used, the average time spent in our network, etc. -- is ever given to outside parties. Your privacy is paramount with us.

The Information We Collect:
This notice applies to all information collected or submitted on the Creative COW website and the ancillary sites which comprise the network of sites such as our forums, our podcasts, our tutorials library, our video support service, our newsletters, our store, our training products, etc.

On some pages, you can register and participate as a part of our interactive peer-to-peer support community. Elsewhere within our site, you can order products and register to receive information and other materials. The types of personal information collected at these pages may include some or all of the following: Name, Address, Email address, Phone number, Credit/Debit Card Information, (etc.)

On some pages, you can submit information about other people. For example, if you order a gift magazine subscription or DVD online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name, Address, Phone Number, (etc.)

PLEASE NOTE: Those who order the electronically downloadable versions of our Creative COW Master Series™ training titles please be advised that our download versions are sold and serviced by Leaping Brain, a California company, who has their own privacy policies available to you before you place an order with them. To preview Leaping Brain's privacy policy, please visit We have never known of an instance wherein Leaping Brain sold customer information to anyone, but Creative COW LLC cannot and does not assume responsibility for information gathered by Leaping Brain. Please be aware of this when placing an order for Creative COW downloadable electronic training tools serviced by Leaping Brain. We directly sell and service the physical DVD versions of the Creative COW Master Series but we have opted to use a service for electronic versions.

The Way We Use Information:
For our peer-to-peer forums support members: the information that you give us is used to make your experience of using our system more rewarding and interactive, as we do track the things you visit and the search terms you use, etc. The items we track are never given or sold to anyone outside of Creative COW in any way in which individual user information can be and the information is only used to allow our system to better serve you during your visits.

For customers who purchase a product from us: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive information, such as our own newsletters and the 3rd party newsletters we send on behalf of our sponsors to the people that opt-in to this list. You can also register for updates on our new products and services. Information you submit on our website will not be used for this purpose unless you specify that you would like to receive information when you complete the registration form.

What We Do and Do Not Share With Our Advertisers and Partners:
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We do not maintain any credit card information online when you place an order with us. We use a major bank, the Royal Bank of Scotland's RBS World Pay credit card processing service, so our members and customers can be assured that their information is handled with the utmost care and data integrity available online today.

Our Commitment To Children's Privacy:
We are a "family friendly" site and work hard to moderate and remove things that might be posted that would be offensive or inappropriate for children. Protecting the privacy of the very young is especially important to us and for that reason, we never collect or maintain information at our website from those we actually know to be under 13, and no part of our website is purposely structured to attract anyone under 13. That said, we do serve many schools around the world and we do know of some elementary schools that use our site as part of their curriculum in training their students in media production techniques, etc. We take this trust very seriously and therefore strive to maintain a site that serves even its youngest members with respect, integrity and privacy.

How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain byvisiting yopur user profile log-in, found in the upper-right of our interface. Should you have forgotten your password, our mechanism will send you your password if you request it, when you attempt to log-in to your user profile. If your user profile is tied to an old email that is no longer active, please contact us at and we will work with you to update your account so that you may edit it appropriately. We want to safeguard your information and we take service to our audience very seriously. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please call us between 9am to 5pm California time, or leave us a voicemail during non-available hours, at (805) 239-5645 or send us an email at We will contact you within 24 hours, often far less.


Ronald Lindeboom
CEO, Creative COW LLC


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